Dear {educational institution}:
I am writing because, due to an internet outage, I was unable to {sign into class session/complete my homework/take the test}. As a result, {outcome}.
The internet outage was completely out of my control, as it occurred due to {weather/provider issues/etc.}. I attempted to access the internet via {alternate means}, but could not due to {transportation issues/data limits/etc.}.
My connection has since been restored and I have completed all outstanding assignments. However, {negative effect}.
I would like {remedy}. I would be happy to {meet at an alternate time/take the test now/etc.}
Thank you very much for your help with this.
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Index of Hardship Letter Examples