Dear {financial institution}:
Due to extreme hardship caused by the coronavirus pandemic, I can no longer make full payments on my personal loan and must take advantage of the deferral program your institution has announced.
My account number is {number}.
The pandemic has resulted in {job loss/income decline} due to my industry of {industry}. I expect that the situation will improve {when/conditions}.
Please activate this deferral for the maximum allowed {time period}. I understand that interest will {accrue/not accrue} and that a lump sum payment {will/will not} apply.
Thank you very much for your assistance in this matter.
Sincerely,
{Sender Name}
Enclosures: {medical records}
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Index of Hardship Letter Examples