Dear {creditor}:
My family recently suffered a significant monetary loss. I am writing to see if you can extend the due date for payment of our bill due to extreme hardship.
On {date}, we experienced {loss/theft/layoff/unexpected expense/etc.}, which greatly reduced the amount of cash we have on hand. We barely have enough to meet our basic needs of food and shelter.
I would like to propose that we pay our bill in {installments} of {amount} starting on {date}. We would then be caught up by {date}. We very much wish to remain in good standing and not have our credit rating adversely affected.
Would this arrangement be acceptable? Thank you very much for your consideration of our hardship.
Sincerely,
{Name}
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Index of Hardship Letter Examples