Dear {financial institution}:
As a longtime customer of your {bank/credit union}, I would like to request that the fees I've been assessed be waived due to extreme hardship.
I have been charged {amount} for {excessive transactions/overdrafts/etc.}. This situation occurred due to {pandemic/emergency/unusual circumstance}, and does not reflect my prior practice and good standing with your institution.
Please let me know when and how this situation is resolved, as it is both a personal and financial stressor to me during this difficult time.
Sincerely,
{Sender Name}
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Index of Hardship Letter Examples